Customer Reviews

I was in a dire situation on Saturday night around 7:45. I had to be able to get to church because I work there. I knew I could Paul. and would help. He met me at the dealership after I got the battery jumped. Keeping the car running to meet him was difficult. He put me in a loaner and service handled the repair on Monday. Thank you Universal Chevrolet.

I waited while my truck had oil changed and tires rotated, about 1 hour.

Excellent experience at Universal Chevrolet. The service people there are always attentive and responsive.

Consistent excellence!

Super Nice People!

Excellent service. They got the vehicle in quickly and handled all necessary repairs. Great staff and facilities.

The customer service rep. was prompt, friendly, and assisted me with my oil change.

Debbie Doan is awesome . She is the best salesperson I have ever dealt with . If I do buy another vehicle it would because of her .I have already recommend her friends of mine . As I said she is the best

Very surprised to replace an engine on a vehicle that has only been on the road 2 years

my truck was serviced in record time!!!!!!

Friendly staff, fast and efficient service!

Professionalism and courtesy are a plus wherever you do business and at universal they are all of the above

I was not very happy with having to pay over $670 for a parking switch on a 2015 Colorado but the work was necessary due to my key getting locked in the ignition. However, Tony (service mgr) was very pleasant to work with and they did a terrific job of getting the switch installed in a timely manner. I was very impressed with the lobby and I was able to easily get online and work while the team was taking care of my truck. I live in Mebane and work in the RTP area and I will not hesitate to drive that far again for a major service just for the great service!

They took the time to talk with me about the vehicle and it’s next steps. Very friendly and courteous.

I came in early 10minutes before they open because I didnt make an appointment and they took me in service my car everything went smooth everyone so friendly

It was great friendly folks.....

Very friendly and professional staff. They go above and beyond to make sure I'm driving a safe vehicle.

I had an issue with my truck cutting off while driving.. This is the second time I have brought the vehicle to Universal Chev. for this issue. Tony has been very helpful trying to track it down.. Thank you for the great customer service

I was amazed to be able to get in so quickly when I called. I want to schedule online and it was like a three-day wait and said to call. Tony did a wonderful job and was quick and courteous.

Routine oil change and as it turned out some filters needed replacing.