Customer Reviews

I always receive excellent service from Larry Wood and the universal chevrolet family.

Service was quick and complete.

Great Service

quick turnaround on service and friendly people I like It!

Tony is awesome. Larry is looking a car for me since I had a bad experience with Southern Pines chevy. I wish y���all had coupons and that way I can save some money. Keep up the good work.

NA

It was a trying time having to let my beloved 07 Colorado go, but the staff made the transition easier. Thanks to each one.

Larry Wood is always a pleasure to work with. Thanks

Tony in service is great.

Great customer service. I think that a clear concise price list at the time of service drop off would be a good idea.

Lisa is great as is Debbie as usual!

it was like a family affair. Bob Jordan, Travis White, Vince White , Joan and Barry made it work out. each helped in making the deal work, They are all very special to me!

They are wonderful

Debbie worked every angle she could to give us the best choice for us. She never suggested that we should do anything, other than what we felt we were able to do. She is truly awesome and a great representative for Universal Chevrolet.

Best customer service and just a pleasure to deal with

Very professional and courteous !! Excellent service in a timely manner !! Thanks !!

I bought a truck on 11/8 and took it in for repairs on 12/4 and the dealership had it until 1/16. I was told that the delay was due to waiting on parts and after several parts were replaced, finally a remanufactured transmission was installed. I don���t think the problem is resolved and I���m not satisfied with the truck. I will probably sell it and go back to a Dodge Ram. The service manager was helpful as well as the salesman but as far as the dealership, I believe that it is all about this sell because they did not do anything to keep me as a returning customer.

oil change and rotate tires

Very good nice people

I scheduled an oil change and tire rotation as part of my vehicle care package. Online scheduling was quick and easy. The vehicle maintenance was completed in a timely manner and all members of the service department staff were friendly and courteous.