Verry disappointed by service guy he was very disrespectful to my daughter that is 20 years old he would not order her a license plate bracket for her car because he said her dad needed to call I don’t know why because I think a 20 year old can make her own decisions about a $30.00 part she wanted for her car?
My oil change, tire rotation, and multi-point inspection for my 2017 Z71 Colorado was a great experience. However, when I got my vehicle back, I drove about 2 miles and got a "check engine" light and a "traction control error" light. I drove it back to the dealer, they checked it out, reset everything, and I was on my way in no time. Again, just a few mile from the dealer the same thing occurred. I turned around and drove back to the dealer, who gave it immediate attention. They reset it again, and things seem to be ok now. I mention this because this is not the first time something like this happened with an oil change, tire rotation, and multi-point inspection. I think Chevrolet needs to review this issue as I've heard it has happened many times with the Colorado. Thanks, JLD
I called them because my engine light was on and I had it check before that and it was the catalytic converter and I told them that , So I schedule an appointment to get it fix, I took it in the night before and the next day at 4:00 I call to see if it was ready and the answer was no , I asked why and he said just finish the test and it would be 2 days before they get the parts . so I had to pick the car up and being it back the following Monday . Which I dropped it off the night before . I call them on Monday at 4:00 to see if it was ready and the answer was no. I ask why and he said it had to cool off before he could work on it . so finally Tuesday it was ready. Now , there was no communication the day I made the appointment that they didn't have the parts and he was only going to check it out the first day and I would have to bring it back and be without a car for 3 days . After all that I told them to replace the two sensor while they was there but that wasn't done . I was going there for my major work on the car but I will go to a different dealer.