504 Reviews Found
Business Response
Our family here at Universal Chevrolet is committed to providing each of our customers with a great experience! Thank you for trusting us to service your Sierra 2500. -- Fisher Beasley, customer relations manager, Universal Chevrolet, 919.365.6351
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Confirmed Service Customer
Very nice and efficient. Reminder call along with "It's ready" call. Nice staff.
Lesa C.
Zebulon
Business Response
Thanks Lesa! We always want to hear back from our customers, and we're glad you had such a positive experience with us! -- Fisher Beasley, customer relations manager, Universal Chevrolet, 919.365.6351
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Confirmed Service Customer
Extremely pleased with your service department. I have a tendency to brag a little about “My Dealership/Universal Chevrolet” 5 Star...As always, I was pleased, & left a happy customer!
Cheri M.
Raleigh
Business Response
Wow! Comments like yours really keep us motivated. Thank you for bragging on us. We will do our best to live up to the hype! -- Fisher Beasley, customer relations manager, Universal Chevrolet, 919.365.6351
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Confirmed Sales Customer
Our salesman was great! He made us feel comfortable and never pressured us at all to buy anything he just wanted us to feel comfortable!
Virginia M.
Wendell
Business Response
Congratulations on your new Silverado! We will be sure to pass along your comments to Dennis. Universal Chevrolet appreciates your business. -- Fisher Beasley, customer relations manager, Universal Chevrolet, 919.365.6351
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Business Response
It is great to hear everything was done quickly and to your satisfaction. Thank you again for choosing Universal Chevrolet to service your Avalanche. -- Fisher Beasley, customer relations manager, Universal Chevrolet, 919.365.6351
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Confirmed Service Customer
The people are wonderful. Makes you feel so comfortable. Always look forwarding to my visits.
Peggy P.
Raleigh
Business Response
Hello Peggy, we strive for 100 percent satisfaction, and it is great to read you had such a positive experience at Universal Chevrolet. Thank you for bringing your Sonic in for service. -- Fisher Beasley, customer relations manager, Universal Chevrolet, 919.365.6351
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Business Response
Your satisfaction is our top priority. When it's time to service your GMC Canyon again, you know where to find us! -- Fisher Beasley, customer relations manager, Universal Chevrolet, 919.365.6351
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Confirmed Service Customer
In for an oil change. As always, Tony kept us informed during the service. The work was completed quicker than expected. Great job. Thanks.
Thomas G.
Cary
Business Response
Thanks for highlighting some of our staff who helped make your recent visit a great one. I've already shared your comments with Tony as well as our service manager. Thank you for bringing your Tahoe to Universal for service! -- Fisher Beasley, customer relations manager, Universal Chevrolet, 919.365.6351
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Business Response
Thanks for the positive review Mr. Chamblee! If we can be of assistance in the future, please do not hesitate to let us know. -- Fisher Beasley, customer relations manager, Universal Chevrolet, 919.36 5.6351
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Business Response
Hi Shannon. Thank you so much for the positive review! Have a fantastic day! -- Fisher Beasley, customer relations manager, Universal Chevrolet, 919.36 5.6351
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Confirmed Service Customer
They take care of me like I take care of my customers. Which is why I keep coming back for service.
Brooke M.
Clayton
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Confirmed Service Customer
The Universal Team is amazing!! They give great customer service and are always ready to assist😁
Glenda U.
Clayton
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Confirmed Sales Customer
Bob And Mr Paul White addressed all needsand are excellent!
Tammy F.
Garner
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Confirmed Sales Customer
This dealership ALWAYS goes above and beyond for their customers....Debbie Doan is amazing....she was in on her day off to help a customer that was coming a long way just to buy a car from her and then she stayed late to help me!! Always willing to do help in any way that she can!!!
Shannon G.
Wendell
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Confirmed Service Customer
Routine appointment - in and out in 15 minutes
Diane S.
Wendell
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Confirmed Sales Customer
Very friendly and professional staff. Hassle free.
Henry H.
Moyock
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