Customer Reviews

Outstanding facility and staff are amazing. Lisa always keep customers smiling and happy.

Service dept prompt and helpful

Vince was really helpful with the purchase of the Tahoe.

The staff at Universal are always efficient and helpful.

Ever since I have bought my first Vehicle from Universal I have been made to feel more like family than Customer. I have been trusted with personal Cell Phone numbers, at any time I can ask to see anyone and Immediately be given an audience with that person. When Kathy answers the phone, you feel like she enjoys her work and is quick to make you feel welcome. Mr. White, Travis, Tony have gone out of their way to accommodate my needs. Thanks, Universal for being at least one business I can still find SERVICE, and customer appreciation.

Yep home away from home get the service of high standards always.

I had an issue with the new truck and it was a factory defect in the heating system for the DEF fluid. The dealership went out of their way to schedule and I came in and they corrected the problem. There was a long process and I was given a car to drive so that I did not have to sit around. I was very pleased and happy when I got the truck back. I always get good service there in a quick manner. Everyone is always so bubbly and happy to serve the customers. Thank You.

It was great.

The staff at Universal Chevrolet is always friendly and professional. They kept me updated on the status of the repair and it was successfully completed at the time promised.

Took car in for oil change, but got a full check of my car. Staff was wonderful, and the waiting area was very nice.

My experience was timely, courteous, and professional. Service explained my diagnosis and a schedule to repair my Tahoe. They kept informed and assisted me with all the associated transportation during the diagnosis and repair interval. I could not be more pleased

Very friendly and professional staff. Made the whole buying experience very simple.

Haven’t been to the dealership yet just bought the vehicle hope to get there soon

Satisfied

Very professional

Helpful staff and great reputation

As always they were helpful.

Employees are very friendly and professional, they try to put the customer first always.

This was the most pleasurable vehicle buying experience we have ever had. Our sales associate, Bob Jordan, was friendly, knowledgeable and provided us with information and options without making us feel any pressure to buy. Joan in the finance department was also a pleasure to deal with, helping us find the option that best suited our needs. Everyone at the dealership was quick with a smile and asked if we were being helped and if there was anything we needed. Definitely the best dealership we have dealt with. We will buy from them again. 10/10

You people are AMAZING THANK YOU