Universal Chevrolet has always provided excellent service from the time I owned a Chevy S-10 pickup, a Malibu and now with my Cruz. I recommended universal to my sister for her car care because I feel they are honest, trust worthy, friendly, professional, fun loving and truly care about their customer's needs. And who can forget about the mechanics! They have to be at the top of their game because I can't remember ever having to return to repeat a repair. And a big thank you to Tony, Lisa and the service department office team!