I've never had a bad experience at Universal. I've had my fair share of issues with my Chevrolet Cruze's in the past, this makes the first one with my Equinox; however, I've never had an issue with the service. I really love the people there, both in the service department and dealership. They really make you feel like family. I'll never buy from anyone else and I always refer them to anyone looking to buy.
Thank you for the kind review. I've shared your comments with our folks in service. They understand no one really enjoys bringing their cars in for service. Universal Chevrolet appreciates your business. Let us know when we can be of assistance again. -- Fisher Beasley; customer service manager; Universal Chevrolet; 919.365.6351