Reviews

Service department went above and beyond to get my repair completed

Excellent service given by the service department.

Excellent Service

Again, Hannah has dropped the ball. Vehicle scheduled for recall work but, Hannah failed to ensure the parts were set aside so the work could be done. Melinda, however, is great and, after speaking to her, addressed the issue. Will never deal with Hannah again and will go elsewhere if she’s my only option.

Service performed in timely and professional manner.

Justin was fantastic! Barry was nice and professional.

Excellent customer service and quality work!

The team was very nice and they got me in and out in a timely manner.

Debbie Doan is an astounding sales consultant! Joan is finance has always been a pleasure to work with. I have bought numerous vehicles here. The Universal team in general offers an unmatched level of service! I will be back....

I enjoy the quick service and politeness of all the staff. My only complaint is that my oil change price is always a different price and the price is always going up. It does not seem to be a consistent price as I was able to compare my last few receipts.